The updated guidelines for reporting on the WELL program stipulate that individual NRS reports on each worker are not required. What the funding body (Department of Education, Training and Youth Affairs) wants is an aggregated report from each WELL-funded project about the NRS outcomes achieved within that project. This means that the language and literacy outcomes for all participants within a project must be combined to create aggregated data.

In other words, they want to know what language, literacy and numeracy outcomes were achieved by the workers who participated in WELL training. To establish aggregated outcomes, you will obviously have to track individual progress. Depending on the structure of your program this may be fairly straightforward or it could be quite complex. The important point is that outcomes for all workers trained within the programme must be recorded and form part of the aggregated data recorded on the WELL report.

Additional information such as improvements in participation in workplace training, participation in workplace teams and meetings, and improvements in job flexibility and promotion are also part of the reporting process.

If you have a program that focuses on supporting the carrying out of a fixed set of workplace tasks and roles, for example oral skills for housekeeping staff, then your NRS report will reflect the aggregate achievement of the staff in developing such skills. You will have to map the skills against the NRS but not report on the other skill levels of the staff.