Case Study - Using the NRS for the Literacy and Numeracy Programme

Collect evidence from assessment process for summative assessment

At the end of the 400 hours training Margaret and Rosie sit down together to collate all Rosie’s assessment tasks and evidence of her achievements against the NRS. They have done this regularly during the course examining what progress she has made in reaching the Learning Outcomes and rating them against the NRS. They discuss the Language Literacy and Numeracy Features and Performance ticking them off and attaching them to the Cover Sheet for each task. In this process Rosie is able to demonstrate NRS Learning Strategy Indicator of Competence 4.9 - Evaluates appropriateness of learning strategies/practices and refines activities to achieve goals and enhance learning

The material already selected for the portfolio is reviewed and Margaret completes an overall NRS report using the adaption from NRS Sample Proforma 1. This portfolio summarises all the NRS Indicators achieved by Rosie across the NRS Aspects of Communication. Margaret also prepares an index to the assessment tasks covering the NRS Indicators of Competence and Aspects of Communication . These are reproduced below

Prepare reports

A full report for the provider learner file with sample material is prepared.

The Portfolio agreed by Margaret and Rosie to represent her work during the course with an Index to the assessment tasks and a summary of the NRS Indicators of Competence achieved in the six Aspects of Competence is filed in the provider learner file. This file will provide evidence of the post course assessment for verification if required.

Rosie signs off permission for her file to be viewed by teaching staff and be available for verification.

A report that provides feedback to the learner is prepared in a format that is accessible to the learner.
Margaret gives Rosie a copy of the overall report and some samples of her best work. Once the Centrelink report has been completed Margaret will send Rosie a copy of that too.
Margaret is also able to give Rosie the Certificates of Attainment in Modules of the Certificate of General Education for Adults
Reports requested by the learner for specific purposes, for example, for an employer or social worker may be prepared.
Rosie is hopeful of getting a Traineeship in childcare at the local day care centre through the Child Care Group Training Company. She hopes to continue to improve her reading and writing while getting some worthwhile work experience and qualifications.
Margaret photocopies Rosie’s personal version of the Portfolio for this purpose and provides a covering reference letter. Margaret also gives Rosie a Certificate of Attainment for the Modules of the Certificates of General Education for Adults she has completed.
A report to the funding agency is prepared on the required proforma. Centrelink require the Post Training Assessment Summary – Literacy and Numeracy Programme to be completed at the end of training. Margaret gets out Rosie’s file and transcribes the information from the initial assessment and any adjustments made in the first Monthly progress form. She then looks over Rosie’s NRS Report and transcribes the highest NRS Indicators of Competence for each macro skill to the boxes.

She reviews Rosie’s report and ticks the box that claims a successful training outcome, that is, Rosie has achieved the required progress against the NRS to make this claim.

Assessment Task	NRS Indicator of Competence	NRS Aspects of Communication
Read job advertisements (See example)	2.1, 2.2	Personal Systems
Write a simple letter of application	2.4, 2.5	Personal Systems
Write a simple resume	2.4, 2.5	Personal Systems
Use a diary to make appointments	2.9, 2.10	Personal Systems
Use Job Seeker diary to record information about jobs	2.9, 2.10	Personal Systems
Locate venues for interviews	2.12	Personal Systems
Read and locate information in Centrelink brochure about relevant benefits	3.1, 3.3	Personal Systems Cooperative
Seeks clarification on above issues	3.6,3.7, 3.8	Personal Systems Cooperative
Write short report on baby sitting work experience	2.4	Personal Systems

DEPARTMENT OF EMPLOYMENT, EDUCATION,

TRAINING AND YOUTH AFFAIRS

POST-TRAINING ASSESSMENT SUMMARY - Literacy and Numeracy Programme

The information on this form may be made available to Eligible Job Seekers under the provisions of the Freedom of Information Act 1982 unless exempted by that Act.

This Post-Training Assessment Summary form is to be completed and the first page is to forwarded to Centrelink by fax at the completion of literacy and numeracy training. The completed form (ie the three pages) must be forwarded to DEETYA, with your Invoice and the Monthly Summary Schedule to claim the balance of the training fee. A copy of this form should also be given to the job seeker. Payment of the balance of the training fee will occur if the Job Seeker achieves a "successful outcome". A "successful outcome" is defined as being either an increase of at least one NRS Level for either Reading, Writing or Numeracy macro-skills and an improvement in one Indicator of Competency for the other two (eg an increase of at least one NRS Level for Writing and an improvement in one Indicator of Competency for both Reading and Numeracy) or the Job Seeker attains full time employment for at least six weeks.

JOB SEEKER DETAILS

REFERRING CENTRELINK

Name: ..................................................

Office: ...................................................

Job Seeker ID Number: .....................................

Contact: ...........................................

Date of Birth: ................................................................

Fax No. ..............................................

Note: fax this page only back to referring Centrelink Office on completion of literacy and numeracy training

SUMMARY OF TRAINING OUTCOMES AND DETAILS:

OUTCOME:
completed without a

oSuccessful training

o Successful employment outcome claimed

o Training outcome claimed successful outcome

TRAINING DETAILS:

Name of Training Provider: ........................................................................................................

Telephone: .................................. Start Date: .................................
Completion Date: .............................

Duration of training (hours): ................ Contact Name:

I certify that the details provided in this Post-Training Assessment Summary are consistent with the results of training and competencies demonstrated by the job seeker and that sufficient documentary evidence exists to support this claim.

Signature: ............................................................... Date:............................

Provider Name/Organisation: ...................... Contact Telephone: .....................................

Provider ID No: .........................................
ACN or ARBN or Group Employer Number: ..................................

Address: ........................................................................................................